Customer Service
Laguiole Steak Knives is a division of Cutlery To Go. We deal directly with the cutlers of Europe and offer a selection
of each of their products.
Our address: 2409 Pebblebrook Ct. Grand Prairie, TX 75050
Toll free Number: 1-866-800-6240
All items on the web site are in stock. UPS Daily pickup - Monday thru Friday at 2:00PM Central Time. UPS does not
deliver Saturday or Sunday. UPS cannot deliver to a Post Office Box – You must give us a street Address. You may
choose UPS Ground, 3 Day Select, 2nd Day Air or Next Day Air. All Orders placed on Friday before 2:00PM Central Time
for Next Day Air shipment are scheduled for delivery on Monday. The tracking number for your shipment will be sent
from UPS Quantum view.
We gladly accept Master Card, Visa, Discover Card and American Express. We also offer payment by PayPal and Google
Speed Checkout.
You may also fax or call in orders or mail your order with a money order to the address above. No CODs!
Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!
Return Policy: Laguiole Steak Knives will accept returns within 30 days from date of purchase, with all the original
packaging and in original condition for exchange or credit of purchase price. Credit will be issued to the card used to
make the purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping charges.
Used merchandise may not be returned under any conditions.
All returns must be sent by back by UPS. You must call or email us to get a return authorization number to return an
item. Please put the Return Authorization Number on the return shipping label.
Lifetime guarantee against manufacturing defects on all products. Thirty day warranty from Laguiole Steak Knives.
After 30 days products must be sent to the manufacturer for repair or replacement for manufacturing defects.
Refused Delivery: Any order that is refused by the customer when UPS delivers will be charged the shipping
charge and an equal amount return shipping charge.
International orders: International Orders shipping outside the United States and Canada have a minimum
product dollar amount of $100.00.By placing an international order, the customer assumes all risk of confiscation en
route and is responsible for all customs and brokerage charges. Our charges cover shipping charges only. Customers
who refuse the shipment will have the return shipping charges deducted from the refund.
of each of their products.
Our address: 2409 Pebblebrook Ct. Grand Prairie, TX 75050
Toll free Number: 1-866-800-6240
All items on the web site are in stock. UPS Daily pickup - Monday thru Friday at 2:00PM Central Time. UPS does not
deliver Saturday or Sunday. UPS cannot deliver to a Post Office Box – You must give us a street Address. You may
choose UPS Ground, 3 Day Select, 2nd Day Air or Next Day Air. All Orders placed on Friday before 2:00PM Central Time
for Next Day Air shipment are scheduled for delivery on Monday. The tracking number for your shipment will be sent
from UPS Quantum view.
We gladly accept Master Card, Visa, Discover Card and American Express. We also offer payment by PayPal and Google
Speed Checkout.
You may also fax or call in orders or mail your order with a money order to the address above. No CODs!
Our mailing list is completely confidential. We do not give, sell, rent, etc., our mailing lists to anyone!
Return Policy: Laguiole Steak Knives will accept returns within 30 days from date of purchase, with all the original
packaging and in original condition for exchange or credit of purchase price. Credit will be issued to the card used to
make the purchase - no cash refunds. Shipping charges are non-refundable. Customer pays return shipping charges.
Used merchandise may not be returned under any conditions.
All returns must be sent by back by UPS. You must call or email us to get a return authorization number to return an
item. Please put the Return Authorization Number on the return shipping label.
Lifetime guarantee against manufacturing defects on all products. Thirty day warranty from Laguiole Steak Knives.
After 30 days products must be sent to the manufacturer for repair or replacement for manufacturing defects.
Refused Delivery: Any order that is refused by the customer when UPS delivers will be charged the shipping
charge and an equal amount return shipping charge.
International orders: International Orders shipping outside the United States and Canada have a minimum
product dollar amount of $100.00.By placing an international order, the customer assumes all risk of confiscation en
route and is responsible for all customs and brokerage charges. Our charges cover shipping charges only. Customers
who refuse the shipment will have the return shipping charges deducted from the refund.
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Laguiole Steak Knives
Elegant Cutlery handcrafted in France